Ben joined UnitedHealthcare in 2017 and currently leads complex member services within UnitedHealthcare Government Programs. UnitedHealthcare aligns the Medicaid and Medicare businesses under one business unit—the Government Programs, which encompasses UnitedHealthcare Community & State and UnitedHealthcare Medicare & Retirement. UnitedHealthcare Community & State proudly serves 6.4 million Medicaid members in 30 states, plus Washington D.C. UnitedHealthcare Medicare & Retirement is the largest business dedicated to the health and well-being needs of seniors and other Medicare beneficiaries, serving more than 12.5 million —or nearly one in five beneficiaries through its portfolio of Medicare plans.
UnitedHealthcare is a division of UnitedHealth Group (NYSE: UNH) which is a diversified health and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
Prior to his current role, Ben served as the Chief Operating Officer for UnitedHealthcare’s Global Solutions business where he was accountable for the end-to-end operations performance. He oversaw the redesign of the member and client service experience and transformed both Clinical and Global Assistance functions which improved member support and quality and created more market competitive service offerings.
Before joining UnitedHealthcare, Ben held a number of roles including Vice President of Optum Operations and Optum Health. Ben has 20+ years of experience in the healthcare and consulting industries.
Ben resides in Minneapolis, MN and enjoys spending time outdoors with his wife and three sons.