How Banner|Aetna is Rethinking Whole Person Care

Joanne Mizell, Chief Operating Officer, Banner|Aetna – a joint venture between CVS Health’s insurance arm, Aetna, and health system Banner Health – joins Eric to discuss what makes Banner|Aetna unique from other health insurers and its approach to whole person care.

She shared how the company uses Multi Disciplinary Care Teams to provide high-risk patients with a localized, high-touch, intensive care management strategy with a unique care approach to meet patients face-to-face.

In addition to sharing numerous bright spots, including a Type 2 Diabetes Reversal program, Joanne lays out a blueprint for building innovative, whole person care programs.

Joanne Mizell

Chief Operating Officer, Banner|Aetna

Joanne Mizell joined Banner|Aetna as Chief Operating Officer in February 2018, with over 20 years Aetna experience and nearly 30 years in the Employee Benefits industry. In this role, and as a member of the executive leadership team, Mizell will oversee operations of the organization and support the execution of the strategic goals set by Banner|Aetna’s Board of Directors and Chief Executive Officer.