Improve CAHPS through Enhanced Benefits Navigation
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event date
March 23, 2023 12:00 pm ET

Improve CAHPS through Enhanced Benefits Navigation

The average Medicare beneficiary has access to over 43 Medicare Advantage plans. Offering Supplemental Benefits enables plans to compete and differentiate in the marketplace. Our expert panel will explore how leveraging supplemental benefits such as home-centered care can help health plans attract and retain members.

Anne Tumlinson

CEO & Founder, ATI Advisory

Anne leads the nation in setting the direction of aging and disability policy. She founded ATI Advisory, a national research and consulting firm that advises public and private sector leaders in developing and implementing scalable coverage and care delivery solutions, uniquely focused on populations that experience high needs and costs. ATI produces insights, strategic advice, and objective research to prepare various organizations for a rapidly changing healthcare services environment.

Anne also founded and operates Daughterhood, an online and in-person community that connects family caregivers for support and information. She serves on the non-profit boards of the Caregiver Action Network and Mary’s Center, an FQHC in Washington, DC. She serves on advisory boards for aging technology companies and the board of directors for Bluestone Physician Services and Harmony @ Home. Anne is a member of the National Academy of Social Insurance, was named an Influencer in Aging by Next Avenue, and serves as a Nexus Fellow.

Anne spent her early career working in government, first as a healthcare advisor to Congressman John Lewis (D-GA) and then as the lead for Medicaid program oversight at the Office of Management and Budget. She joined Avalere Health in 2000, leading the firm’s provider practice and developing business intelligence products for 14 years.

John Petito

Corporate Vice President of Strategy & Transformation, SCAN Health Plan

John plays a key role in forming enterprise strategy, supporting business unit planning, and aligning communications to support SCAN’s strategy.

Previously a Principal at Oliver Wyman, John has held multiple senior strategy roles at firms including Booz & Company (now Strategy&) and Aetna. He has expertise in the areas of corporate and business unit strategy formation, diversification and strategic options assessments, go-to-market strategy development, product innovation, and large-scale program management.

John holds an MBA from The Wharton School, an MS in Health Policy from Harvard University, and his BA in Economics from Washington University in St. Louis.

Ashish V. Shah

CEO, Dina

Ashish V. Shah leads the Dina team on its mission to power the healthcare industry’s transition to virtual and in-home care. He founded the company in 2015 and remains passionate about empowering care teams with the tools they need to help people age in place. A recognized thought leader, Ashish previously served as CTO at Medicity, the market leader for vendor-neutral Health Information Exchange solutions (acquired by Aetna in 201

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